Privacy Policy

We may collect the following categories of personal information:

• Contact information — name, email address, company name, and industry, provided when you submit an enquiry through our contact form.
• Communication content — the objectives and messages you include in your enquiry.
• Usage data — standard web server logs including IP address, browser type, and pages visited, collected automatically when you access our website.

We do not collect sensitive personal information, and we do not use cookies for tracking or advertising purposes.

We use the information we collect to:

• Respond to consultation enquiries and communicate with prospective clients.
• Assess whether our services are a suitable fit for your requirements.
• Maintain records of client communications for operational purposes.
• Improve the functionality and content of our website.

We do not use your personal information for marketing purposes without your explicit consent, and we do not sell or rent your data to third parties.

Where applicable under the Protection of Personal Information Act (POPIA) of South Africa and equivalent legislation, we process your personal information on the following lawful bases:

• Legitimate interest — to respond to enquiries and conduct our advisory business.
• Consent — where you have voluntarily provided information through our contact form.
• Contractual necessity — where processing is required to fulfil a consulting engagement.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically retained for up to three years from the date of last contact. You may request deletion of your data at any time (see Section 7).

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers — we use third-party email infrastructure to deliver enquiry notifications. These providers process data solely on our behalf and are bound by appropriate data processing agreements.
• Legal obligations — where disclosure is required by law, court order, or regulatory authority.

Lamoxi Consulting operates from offices in Durban, South Africa and Shanghai, China. Information you submit may be accessed by team members in either jurisdiction. We take appropriate measures to ensure that cross-border transfers of personal information are handled in accordance with applicable data protection law.

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict the processing of your information.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: